It is best to email us at firstname.lastname@example.org or fill out our contact form. Someone will get back to you within 24hrs or less. If you do need to speak to someone regarding a return feel free to call our retail store and a sales representative will give your message to our T2C customer service team.
Please be aware the retail store does not process our online orders but someone will be able to provide some assistance. We suggest the fastest response is to email us at email@example.com or fill out contact form.
We are so sorry to hear you have not received you package yet. Please check your tracking number and confirm the location and delivery information for your package. If the timeframe has passed to receive your order, email us at firstname.lastname@example.org. Please make sure you add your order number so we can resolve your shipping issue ASAP.
Please email email@example.com with your order number. We will provide the next to return your product. It is a smooth and easy process. Please be aware all shipping fees are paid for by the customer and no refunds are provided.
At this time we do not offer cash refunds only store credit. If you are not satisfied with your purchase you will have 7 days from the delivery date to return the item. Upon receipt we will inspect the items and if it is within our return policy your store credit will be processed within 48hrs and emailed to you in the form of a certificate code. The store credit is as good as cash on our website.